Return & Refund Policy
Effective Date: [Insert Date]
1. Return Period
- You may request a return within 7 days of delivery.
- If you have questions about returns, please review our Return Policy: Returns and Refund Policy.
2. Eligibility for Returns
- Items must be unused, unworn, and in original packaging with tags intact.
- Proof of purchase (order ID or invoice) is required.
- Non-returnable items include innerwear and discounted sale items.
3. Return Process
- Contact us at nichekoren@gmail.com or 9217435719 within 7 days of delivery.
- Our team will arrange courier pickup or guide you on the return shipping process.
- Once received, items will be inspected before approval of return.
4. Refunds
- Approved refunds will be processed within 7 working days after quality inspection.
- Refunds will be credited to the original payment method.
- For Cash on Delivery (COD) orders, refunds will be processed via bank transfer or UPI.
5. Exchanges
- Exchanges are subject to product stock availability.
- If the requested item is unavailable, a refund will be issued instead.
6. Damaged or Wrong Items
If you receive a defective or incorrect product, notify us within 24 working hours with a 360° unboxing video.
We will arrange a replacement or refund at no extra cost.
7. Contact
For returns and refunds please contact:
Email: nichekoren@gmail.com
Phone: 9217435719
